Network & Connectivity

TL;DR (Too Long; Didn't Read): Enterprise internet connectivity options are vital for seamless communication and operations. Choices like fiber-optic, broadband, and dedicated access impact efficiency. Fiber-optic offers high-speed, reliable connection, while dedicated access guarantees high-speed, symmetrical internet. There are also wireless options like fixed wireless, 5G, and satellite, each with its pros and cons. Choosing the right option involves evaluating bandwidth, reliability, security, and scalability. Managed Service Providers (MSPs) simplify the process by offering comprehensive solutions. Understanding these options helps businesses enhance productivity and collaboration.

"Getting information off the internet is like taking a drink from a fire hydrant" - Mitch Kapor (Real Quote)

In order to get this information you need a connection and let's face it, it's not the most sexy topic, but internet connectivity options play a pivotal role in ensuring seamless communication, collaboration, and operations within organizations. The choice of internet connectivity can significantly impact the efficiency and productivity of businesses, especially since more applications and services are moving to the cloud and accessing these requires quality connections. There are several options available for internet connectivity, each with its own set of features, advantages, and limitations.

One of the most common internet connectivity options is fiber-optic internet (Fiber), which offers faster data transfer rates (higher speeds), lower latency, and greater potential distances compared to other connection types. Dedicated internet access (DIA) is a premium option where a business has a dedicated line directly connected to the internet service provider's network and guarantees high-speed and reliable internet connectivity with a contracted Service Level Agreement (SLA). This makes it ideal for businesses with high data usage, demanding performance requirements, or just a desire for the quality stuff.

Broadband is another form of high-speed internet access and is more cost-effective option for businesses located in areas where fiber-optic infrastructure is limited or as a backup solution. Unlike Fiber, it is not guaranteed and more a "best effort" connection. Another difference between DIA and Broadband is that DIA has symmetrical speeds where broadband does not, generally seeing speeds of 1Gb/s download and 1 Gb/s Upload. Broadband on the other hand, is asymmetrical, where we will see a big difference in download to upload where sometimes even a 1Gb/s download and 35 Mb/s upload isn't unheard of. That's around a 40 times difference between the two.

Most other forms of connectivity fall into "over-the-air" categories; meaning their connection doesn't come from a hard wire but a form of wireless connection. These are needed in cases where the end user or device isn't connecting from a location easily reachable by a cable, think rural, or if they are consistently moving. Due to their nature of minimal infrastructure requirements, they can also be used as a temporary solution while a timely hardwire connection is built out. The sky is no longer the limit for what they can do.

Fixed Wireless

Also known as Fiber in the Sky, which is a line of sight connection where the location needs a visible view to the ISP. The term ISP is flexible here as this can either be a service provider or another business location with internet access, known as a Microwave connection. This is low latency, generally under the 10 ms area with unlimited data usage.

Cellular

This has historically been the 4G LTE spectrum but now we are progressing with the wide spread of 5G. 5G has higher speeds, more robust, and lower latency than LTE while also offering unlimited data plans where it can be used for a location's primary internet access. Some foreshadowing... there will be a Chronicle explaining the 5G spectrums.

Satellite

We can break these up into a couple different offerings, low orbit and high orbit. If you think of the words themselves low and high, low means something is closer so there is less distance for the information to travel, this is why companies like Starlink, OneWeb, etc offer better speeds and latency than high orbit solutions. Fun Fact: the higher orbit solutions typically orbit around the equator. Just in case this comes up on Jeopardy.

Cheat Sheet Time!

If we had to heavily summarize and order these from best to worst, let's use the K.I.S.S. method. If you are unsure of this method, then Google it, I will not use the word "stupid" on this site.

Fiber - SLA Backed (DIA)
Fiber - Non SLA Backed
Broadband
Fixed Wireless
Cellular (5G > LTE)
Satellite (Low Orbit > High Orbit)
If you are talking about DSL or T1 - Please don't.

Procuring internet connectivity involves evaluating the specific needs of the organization and choosing a suitable option accordingly. Businesses can approach Internet Service Providers (ISPs) to discuss their requirements and obtain quotes for different connectivity options directly or they can use a broker. It's essential to consider factors such as bandwidth requirements, reliability, security, scalability, and budget when making a decision. Additionally, businesses can explore Managed Service Providers (MSPs), who can consolidate multiple ISPs under the same bill and proactively monitor and remediate each connection without the end clients involvement. How would you like to no longer deal with an ISP and have someone else do this? If this tickles your fancy, then this option may be best for you.

Let's wrap this up; selecting the right internet connectivity option is crucial for ensuring a smooth and efficient workflow within organizations. By understanding the available options and evaluating the specific needs, businesses can make informed decisions and procure internet connectivity solutions that enhance productivity, collaboration, and overall business performance allowing them to scale on their own terms.

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